Annual Reports

To download the Private Health Insurance Ombudsman's Annual Reports click your right mouse button, hold and choose 'save target as' to download a copy to your computer. Mac users can simply click on the file to download to your browser’s preferred download location where it will open automatically; or control-click to send it to a another preferred location

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2009 Annual Report

   
 
   
Full Report (PDF 4.2MB)
 
  Individual Sections
   
Pages 4-9 Ombudsman's Overview & Transmittal Letter (PDF 0.5MB)
 
Pages 10-11 Role & Function (PDF 0.3MB)
 
Pages 12-23 Performance & Complaints by Insurer (PDF 0.6MB)
 
Pages 24-27 Complaint Issues (PDF 0.4MB)
 
Pages 28-33 Case Studies (PDF 0.5MB)
 
Pages 34-36 General Issues & Client Satisfaction Survey (PDF 0.5MB)
 
Pages 37-38 Consumer Information Website (PDF 0.5MB)
 
Pages 39-44 PHIO Administration & Statutory Reporting(PDF 0.5MB)
   
Pages 45-72 PHIO Financials & Audit (PDF 1.6MB)
 

2008 Annual Report (PDF 1.2MB)

2007 Annual Report (PDF 2.4MB)

2006 Annual Report

2005 Annual Report


2004 Annual Report

2003 Annual Report

2002 Annual Report

2001 Annual Report

2000 Annual Report

1999 Annual Report

1998 Annual Report

1997 Annual Report

 

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