Private Health Insurance Ombudsman

Suite 2, Level 22, 580 George St, Sydney NSW 2000

Complaints Hotline: 1800 640 695 (free call anywhere in Australia, mobile charges may apply)

Telephone: (02) 8235 8777
Facsimile:   (02) 8235 8778

Email:

Opening Hours

9am to 5pm, Sydney Time, Monday to Fridays (excludes public holidays)

Outside office hours, callers can leave a message for a staff member to contact them the next business day.

For Hearing Impaired

Consumers who are deaf, hearing or speech impaired should contact us through the

 National Relay Service on 13 25 44

The services of the national relay service are not charged to you.

For Non-English speakers

Consumers unable to speak English should contact us through the

 Translating and Interpreting Service on 13 14 50

The services of the translating and interpreting service are not charged to you.