Contact Details
Private Health
Insurance Ombudsman
Level 7, 362 Kent Street
Sydney NSW 2000
Complaints Hotline:1800 640 695 (free call anywhere in Australia)
Telephone: (02) 8235 8777
Facsimile: (02) 8235 8778
Email: info@phio.org.au
Opening Hours
Our office hours are 9am to 5pm, Sydney Time,
Monday to Fridays (excludes public holidays)
Outside office hours, callers can leave a message for a staff member to contact them the next business day.
Hearing Impaired or People Who Don't Speak English
Consumers who are deaf, hearing or speech impaired
should contact us through the National Relay Service
Telephone: 13 25 44
The services of the national relay service are not charged to you.
Consumers unable to speak English should contact us through the Translating and Interpreting Service
Telephone: 13 14 50
The services of the translating and interpreting service are not charged to you.
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