Making a Complaint
Complaints need to be about a health insurance related matter. Please refer to the brochure below for futher information.
You can either phone, write, fax, email or complete our online complaint form
Hearing Impaired or People Who Don't Speak English
Consumers who are deaf, hearing or speech impaired should contact us through the National Relay Service
Telephone: 13 25 44
The services of the national relay service are not charged to you.
Consumers unable to speak English should contact us through the Translating and Interpreting Service
Telephone: 13 14 50
The services of the translating and interpreting service are not charged to you.
|
